Associate Business Systems Administrator

This is a fully remote position, open to applicants in California.

📋 Description

• Act as a systems administrator and a technical expert for projects and enhancements related to Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Experience Cloud, Atlassian, Sage Intacct, NetSuite Suite Projects Pro, Gong, Ironclad, and other financial management/professional services platforms.

• Oversee daily system administration tasks, including user setup, permissions, profiles, roles, page layouts, workflows, approval processes, reports, dashboards, integrations, and data updates.

• Implement system configuration modifications and maintenance activities in alignment with business priorities, governance standards, and change management protocols.

• Develop and maintain documentation for system configurations, business processes, user manuals, release notes, and support procedures.

• Ensure system security and access controls by verifying that users possess appropriate permissions based on their roles, responsibilities, and business needs.

• Work closely with the Business Systems team to prioritize requests, manage backlog items, and support ongoing improvement initiatives that foster operational efficiency and market expansion.

⛳️ Requirements

• 1-3 years of experience as a Systems Administrator.

• Capability to evaluate the effects of new requirements on an existing platform and all related upstream and downstream applications, systems, and processes.

• Ability to effectively manage time in a fast-paced, dynamic environment while meeting multiple deadlines.

• Strong verbal and written communication skills.

• Excellent analytical and critical thinking abilities.

• Preferred: Bachelor’s degree.

• Salesforce Administrator certification.

• Experience with CRM, ERP, or related applications.

🏝️ Benefits

• Health insurance.

• Flexible working hours.

• Professional development opportunities.