Assistant Community Manager

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Gather and process ARC requests as necessary.

• Generate work orders and service requests in accordance with company policy.

• Facilitate access for service providers as needed to fulfill service requests.

• Dispatch invoices to Accounts Payable.

• Oversee and manage unit leases and insurance for units.

• Handle applications for move ins and move outs.

• Organize schedules for move ins and move outs.

• Daily processing of owner verification forms.

• Supervise and process clubhouse reservations.

• Arrange and coordinate access and inspections for the clubhouse.

• Support special projects as directed by the Regional Vice President, Regional Director, or Community Manager.

• Compose, proofread, and send communications to boards and communities, including issuing e-blasts through designated software.

• Assist managers in the preparation for Board meetings and Annual Meetings.

• Track and compile meeting proxies and ballots.

• Schedule and set up meetings in the conference room.

• Maintain community contacts for Associations.

• Foster and maintain positive relationships with other departments within the organization.

• In Vantaca, enter and respond to Action Items designated to the ACM role.

• In Vantaca, upload documents and manage information (owner contact, Additional Info, etc.).

• Monitor and reply to email correspondence for both personal and regional inboxes.

⛳️ Requirements

• Must be professional and courteous.

• Possess strong organizational skills and attention to detail.

• Have robust administrative skills.

• Capable of prioritizing tasks and ensuring follow-through.

• Ability to troubleshoot issues effectively.

• Team player with collaborative spirit.

• Proficient in using all business-related software applications and hardware.

• Quick learner of new software platforms.

• Able to accurately perform data entry tasks.

• Proficient in negotiation and mediation skills.

• Ability to read and comprehend association governing documents.

• Excellent customer service abilities.

• Strong oral and written communication skills.

🏝️ Benefits

• Competitive pay rates.

• Weekly payment schedule.

• A variety of open positions available.

• Free training and professional development opportunities.

• Ongoing support and guidance.

• A vibrant community always ready to assist you.

• And more!