Asistente Junior Operativo y Administrativo – CRM

This is a fully remote position, open to applicants in Mexico, +2 more states.

📋 Description

• Assist in human resources activities to ensure the attraction, retention, induction, and allocation of personnel to accounts.

• Manage key administrative processes related to suppliers and internal systems.

• Recruit, select, and hire new staff.

• Coordinate onboarding and manage employee records.

• Develop, implement, and monitor internal policies.

• Handle resignations and update organizational charts.

• Coordinate civil protection requirements and provide support to staff.

• Control and execute entries, exits, and changes in the SGT system and WhatsApp groups.

• Update and maintain supplier price lists.

• Review, compare, and select supplier companies.

• Follow up on the signing of commercial agreements.

• Register companies in the Ticket Management System.

• Create WhatsApp groups for supplier companies.

• Monitor requests for BGV Verification.

⛳️ Requirements

• Advanced intermediate English proficiency.

• Proficiency in Portuguese.

• Advanced intermediate Spanish proficiency.

• Professional profile in recruitment.

• Attention to detail.

• Confidentiality and responsibility regarding information.

• Experience managing multi-country or multi-client documentation.

• Documentation validation skills (validity, signatures, formats).

• Intermediate Excel skills.

• Proficiency in CRM and internal tools like SGT or similar.

• Data analysis skills.

• Knowledge of KPIs, Waves, SLAs, and Action Plans.

• Ability to organize and prioritize tasks.

• Capacity for information analysis.

• Teamwork capability.

• Results-oriented mindset.

🏝️ Benefits

• Work schedule from Monday to Friday, 9 AM to 6 PM (1-hour lunch break).