Asesor Call Center

This is a fully remote position, open to applicants in Peru.

📋 Description

• Provide assistance to customers in a call center environment

• Manage customer service and cross-selling efforts

• Operate in a 100% remote setting

• Engage in remote and paid training sessions

• Complete an 8-hour workday

• Work during morning or evening shifts

• Contribute to the growth of Konecta by connecting businesses with their customers through human agents and AI

⛳️ Requirements

• Minimum of 3 months experience in Call Center Customer Service

• Technical or university studies either in progress or incomplete

• Must have a PC or laptop along with a wired headset

• Wired internet connection with a minimum speed of 100 Mbps

• Availability to work from Monday to Sunday

• Morning shift: 8:00 a.m. to 6:00 p.m. (8 hours of work + 1 hour break)

• Evening shift: 2:00 p.m. to 12:00 a.m.

• Educational background: Junior High School

• Professional experience will be valued, but not mandatory

🏝️ Benefits

• Basic salary + variable pay + bonuses

• Bonus based on performance indicators

• 100% remote work

• Remote and paid training

• Full employment benefits

• 8-hour workday