AR Team Lead, RCM

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead, mentor, and cultivate a team of revenue cycle professionals.

• Take ownership of results for a designated portfolio of client accounts.

• Discover opportunities to enhance reimbursement outcomes, operational efficiency, and client satisfaction.

• Evaluate performance metrics, denial patterns, payer behaviors, and operational data.

• Execute corrective measures to enhance client outcomes.

• Oversee productivity, quality, inventory, service levels, and account health metrics.

• Collaborate with leaders and cross-functional teams within Revenue Cycle Management.

• Close process gaps and enhance workflow alignment.

• Assist team members in honing analytical skills and operational expertise.

• Spearhead initiatives for operational improvement.

• Aid in account transitions, onboarding tasks, workload distribution, and ongoing account management.

• Relay operational performance, risks, trends, and recommendations to leadership and key stakeholders.

• Ensure adherence to payer requirements, company policies, regulatory guidelines, and operational controls.

⛳️ Requirements

• A minimum of 3 years of experience in the HME/DME sector with a strong grasp of Revenue Cycle Management.

• Experience with Medicare, Medicaid, and commercial payer reimbursement processes.

• In-depth knowledge of claims lifecycle management, accounts receivable, denials, appeals, and reimbursement workflows.

• Prior experience in people leadership, supervisory roles, or team coaching.

• Capability to develop and inspire employees.

• Proficiency in utilizing operational data, analytics, and reporting to identify trends, conduct root-cause analyses, and enhance business outcomes.

• Experience in managing operational performance through productivity, quality, service-level, and financial metrics.

• Excellent communication and stakeholder management abilities.

• Proven experience in leading process improvement initiatives and facilitating operational change.

• Proficient with revenue cycle management systems, reporting tools, and Microsoft Office applications.

• Bachelor's degree in Business, Healthcare Administration, Finance, or a related field, or an equivalent combination of education and experience.

• Experience in supporting geographically distributed teams, including both domestic and global operational resources.

• Exposure to multiple DME product categories (preferred).

• Familiarity with Brightree (preferred).

• Experience in presenting operational results, trends, and recommendations to clients or senior leaders (preferred).

🏝️ Benefits

• Comprehensive medical, dental, vision, life, AD&D, and disability insurance.

• HSA, FSA, commuter benefits, and sleep care management programs.

• 401(k), ESPP, EAP, and tuition assistance offerings.

• 15 days of PTO in the first year for hourly employees / Flexible Time Off (FTO) for salaried employees.

• 11 paid holidays plus 3 floating holidays.

• Up to 14 weeks of primary caregiver leave or 2 weeks of secondary caregiver leave.

• Flexible work arrangements available.

• Programs that foster personal and professional development.