AR Engineer, Polycold Support

This is a fully remote position, open to applicants in Kansas, +4 more states.

📋 Description

• Deliver remote and onsite technical assistance for AR / HC equipment.

• Identify and resolve electrical, mechanical, and process-related issues.

• Carry out preventative, corrective, and emergency maintenance tasks.

• Install, commission, calibrate, and validate various equipment.

• Analyze schematics and interpret technical documentation.

• Evaluate equipment performance and support enhancement efforts.

• Provide training sessions to customer teams.

• Service and troubleshoot Polycold refrigeration systems.

• Execute diagnostics including pressure analysis and leak detection.

• Conduct evacuation, charging, and refrigerant regassing procedures.

• Ensure adherence to refrigerant handling regulations.

• Uphold contamination control and maintain system cleanliness.

• Support Level 1 service activities and established procedures.

• Guarantee availability of tools, spare parts, and refrigerants.

• Manage technical issues until full resolution.

• Maintain comprehensive service reports and documentation.

• Ensure compliance with ZEISS and customer safety standards.

• Identify opportunities for performance improvements.

• Collaborate effectively with internal teams.

• Travel as necessary (50-80%).

• Assist in training and knowledge transfer initiatives.

• Contribute to ongoing continuous improvement efforts.

• Provide broader technical support as needed.

⛳️ Requirements

• Degree or trade qualification in Electrical, Mechanical, Refrigeration, or equivalent experience.

• Certification in the safe handling of refrigerants and regassing.

• A minimum of 5 years of experience in servicing, troubleshooting, and maintaining refrigeration equipment in industrial settings.

• Preferred: At least 2 years of experience with Polycold systems.

• Preferred: At least 2 years of experience with AR coating systems.

• Capability to provide both remote and onsite technical support.

• Proficiency in diagnosing electrical, mechanical, and process issues.

• Skill in installing, commissioning, calibrating, and validating equipment.

• Ability to interpret schematics and technical documents.

• Expertise in servicing and troubleshooting Polycold refrigeration systems.

• Competence in performing pressure analysis and leak detection.

• Skill in conducting evacuation, charging, and refrigerant regassing.

• Compliance with regulations related to refrigerant handling.

• Ability to utilize electrical, mechanical, and refrigeration service tools and diagnostic equipment.

🏝️ Benefits

• Medical coverage.

• Vision benefits.

• Dental insurance.

• 401k Matching.

• Employee Assistance Programs.

• Paid vacation and sick leave.

• Performance bonuses.

• Retirement savings plan.

• Paid time off.

• Travel as required (50-80%).