Appointment Setter – Scheduler

📋 Description

• Actively engage with employees through phone, email, and text to aid in scheduling their benefits enrollment sessions.

• Minimize instances of no-shows.

• Ensure effective collaboration with Benefit Counselors.

⛳️ Requirements

• Background in employee benefits, insurance, or HR-related disciplines.

• Knowledge of virtual meeting platforms and enrollment procedures.

• Proficient in using Zoom Phone or comparable dialing systems.

• Experience in customer service, scheduling, call center, or administrative positions.

• Bilingual: Proficient in both English and Spanish (spoken and written) – C1 English level.

• Excellent verbal communication skills with a clear and professional tone.

• At ease with making a high volume of outbound calls.

• Strong organizational skills and ability to multitask efficiently.

• Competent in using scheduling tools and Microsoft Excel.

🏝️ Benefits

• Incentives based on performance.