Applied AI Engineer – AI Neobank App

This is a fully remote position, open to applicants in Thailand.

📋 Description

• Develop workflows, assistants, agents, and automation systems powered by AI.

• Implement AI solutions across various domains including customer support, CRM, onboarding, claims, renewals, payments, operations, and internal tools.

• Collaborate with product and engineering teams to transform manual processes into scalable AI-driven systems.

• Create integrations with LLMs, internal data, APIs, documents, knowledge bases, and business systems.

• Design evaluation, monitoring, and fallback mechanisms to ensure AI outputs are effective, safe, and dependable.

• Rapidly prototype, conduct user or operator testing, and then deploy successful solutions into production.

• Enhance speed, quality, and consistency in workflows by leveraging AI where it delivers tangible business benefits.

⛳️ Requirements

• Solid foundation in software engineering, ideally with expertise in Python and backend systems.

• Practical experience with LLM APIs, agents, RAG, workflow automation, or AI tools.

• Capability to integrate AI systems with real products, data, and operational workflows.

• Strong judgment regarding when AI is beneficial and when rule-based systems or human oversight are preferable.

• Knowledge of evaluation metrics, accuracy, latency, cost considerations, privacy, and potential failure modes.

• Quick to build and able to prototype, test, and deliver effective systems.

• Experience in fintech, insurance, support automation, CRM, or operations automation is a significant advantage.

🏝️ Benefits

• Flexible work arrangements

• Professional development opportunities