Applied AI Engineer, Agents & Automations

This is a fully remote position, open to applicants in United States, +1 more state.

📋 Description

• Develop AI-driven product experiences that assist users in creating, configuring, assessing, and enhancing workflows across North.

• Design and deliver interfaces for interaction with models, including workflow builders, proactive assistants, review processes, and patterns for human-AI collaboration.

• Construct evaluation, observability, and feedback systems to gauge AI experiences within enterprise workflows.

• Enhance AI reliability through product design, prompting, context construction, tool utilization strategies, instrumentation, and feedback loops.

• Transform production failures, user feedback, and real-task data into improved product functionality, evaluation suites, regression tests, and modeling signals.

• Work in conjunction with modeling, product, design, customer teams, and domain experts to establish workflow quality and implement measurable enhancements.

• Assess whether workflows necessitate constrained product experiences, enhanced model interfaces, stronger evaluations, or increased modeling investment.

⛳️ Requirements

• Launched LLM-powered, agent-driven, or AI-assisted product experiences in a production environment.

• Proficient software engineering skills across backend systems, user-facing products, data, evaluations, and model behavior.

• Capability to concentrate on user outcomes and system behavior, rather than solely on model metrics.

• Strong product acumen concerning interfaces, workflows, and model interactions.

• Proficiency in troubleshooting complex real-world failures and translating production, user-testing, and evaluation insights into sustainable improvements.

• Capacity to take ownership of ambiguous problems from beginning to end and collaborate across system boundaries.

• Availability to work during core collaboration hours, approximately 9am–12pm Eastern / 3pm–6pm Central European Time, every business day.

• Legal eligibility to work in the country of employment without the need for visa sponsorship.

🏝️ Benefits

• A weekly lunch stipend of $75/£75 or equivalent in your local currency.

• Comprehensive health and dental benefits.

• Dedicated budget for mental health support.

• RRSP matching.

• 401K.

• Pension Scheme.

• 100% Parental Leave top-up for up to 6 months, applicable to either parent.

• Annual enrichment benefits for arts & culture, fitness/wellness, quality time, and workspace enhancement.

• Education & learning stipend for conferences, courses, and coaching opportunities.

• 6 weeks of paid vacation (30 working days).

• Budget allocated for travel to other offices for remote employees.

• Annual company offsite event.

• Daily lunch program, snacks, and frequent community/social events for office-based employees.

• Co-working benefits for employees who are not located near an office.

• $500 home office stipend.