Application Engineering Specialist

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Perform conveyor belt surveys and inspections at various customer locations, such as plants, mines, quarries, terminals, and other industrial sites.

• Examine and record the conditions of belts and conveyor systems, including specifications, construction details, covers, splices, tracking, wear, damage, components, and operational states.

• Gather field measurements and application data, including belt width, length, carcass type, cover gauges, pulley diameters, take-up configuration, troughing angle, conveyor layout, speed, and capacity.

• Assess belt performance, identify failure points, maintenance issues, abnormal wear, and opportunities for enhancing belt longevity or performance.

• Collect historical data on belt life, operating conditions, and competitive belt information.

• Inspect customer-owned belt inventories and document specifications, storage conditions, age, state, and suitability.

• Assist in warranty-claim investigations and documentation, including photographs, measurements, operational data, and product identification.

• Create survey reports that include photographs, measurements, observations, and technical details for quotes, recommendations, warranty assessments, and follow-up actions.

• Collaborate with sales representatives and distributors during customer visits, inspections, technical reviews, product assessments, and business development initiatives.

• Identify customer requirements and sales prospects related to replacement belts, lagging, splicing materials, conveyor accessories, field services, and similar products.

• Provide field information to technical and sales teams for belt selection, application analysis, troubleshooting, and product recommendations.

• Engage with customers, distributors, contractors, and internal staff while representing the Company.

• Document customer interactions and site findings using designated reporting tools, templates, CRM systems, and other platforms.

• Assist in training customers and distributors on product knowledge, belt selection, operation, inspection, and maintenance.

• Adhere to Company and customer safety protocols, PPE requirements, hazard assessments, lockout/tagout procedures, confined-space regulations, and site-specific guidelines.

• Travel both domestically and internationally to customer, distributor, and Company locations, typically up to 50% of working time, including overnight trips.

• Support technical investigations, field evaluations, training efforts, and analyses.

• Carry out other related tasks as assigned.

⛳️ Requirements

• Education, training, certification, or equivalent practical experience in technical, mechanical, industrial, engineering, or maintenance fields.

• Proven mechanical aptitude and understanding of industrial equipment, conveyor systems, and technical applications.

• Capable of accurately inspecting, measuring, photographing, documenting, and conveying technical field information.

• Able to read and comprehend technical specifications, product details, equipment documentation, and measurement tools.

• Strong written and verbal communication abilities.

• Ability to work independently in the field while maintaining timely communication and coordination with sales and technical teams.

• Excellent attention to detail, organization, judgment, and follow-through.

• Proficient with mobile devices, digital photography, email, Microsoft Office, reporting tools, and customer relationship management systems.

• Willingness to travel domestically and internationally, including overnight travel, for up to 50% of working time, primarily within the United States.

• Must be able to obtain and maintain a valid passport for international business travel.

• Possess a valid driver’s license and meet applicable Company driving standards.

• Ability to comply with lawful, job-related customer and Company site access requirements, which may include safety orientations, training certifications, identity verification, background checks, drug and alcohol testing, respiratory clearances, fit testing, and necessary PPE.

• Preferred: Experience in conveyor belts, conveyor systems, bulk material handling, mining, aggregates, terminals, industrial maintenance, field service, or a related field.

• Preferred: Experience in conducting conveyor belt surveys or performing belt installation, splicing, inspection, troubleshooting, maintenance, or repairs.

• Preferred: Knowledge of conveyor belt construction, covers, carcass types, splice techniques, conveyor components, and common belt damage or failure modes.

• Preferred: Experience in supporting a sales organization, distributor network, or customer-facing technical service role.

• Preferred: Experience in identifying customer needs and communicating product or service opportunities to sales personnel.

• Preferred: Experience in preparing technical field reports, warranty documentation, inspection reports, or customer recommendations.

• Regularly navigate uneven, elevated, wet, dusty, noisy, hot, cold, or outdoor industrial environments.

• Frequently stand, walk, bend, stoop, kneel, crouch, reach, and position measurement equipment.

• Ascend and descend stairs and ladders and access authorized conveyor inspection areas.

• Safely lift, carry, push, or pull equipment and materials weighing up to 20 pounds.

• Wear required personal protective equipment.

• Travel by automobile and commercial aircraft and remain at customer locations for extended periods.

• Work around operating industrial equipment only when permitted by safety protocols and site authorization.

🏝️ Benefits

• Medical, Dental, Vision, and Life Insurance.

• Medical Travel Reimbursement for critical healthcare travel.

• Company Paid Life Insurance.

• Volunteer, Caregiver, and Bereavement Leave.

• Education Reimbursement.

• Family Planning Reimbursement.

• Competitive Paid Time Off & Company Holidays.

• Retirement Savings Plan with a dollar-for-dollar match up to 6% of your salary.

• Extensive Paid Parental Leave in the event of birth or adoption.

• Opportunities to purchase Michelin Stock at a discounted rate.

• Michelin Tire Rebates.

• Employee Assistance Program that provides health, financial, and legal counseling among other resources.

• Work/life balance support.

• Opportunities for volunteerism.