Application Engineer – General Vacuum

This is a fully remote position, open to applicants in France.

📋 Description

• Comprehend customer processes and technical challenges; establish measurement requirements and suggest suitable INFICON solutions.

• Conduct application evaluations, feasibility assessments, and technical troubleshooting.

• Assist customers with the installation, commissioning, and optimization of solutions.

• Evaluate measurement data to determine the root causes of vacuum and process issues.

• Create application-specific demonstrations, proofs-of-concept, and testing plans.

• Work in collaboration with Sales, KAMs, and SAMs to spot and qualify technical opportunities.

• Engage in customer visits, technical discussions, and responses to RFQs.

• Present technical information, conduct product demonstrations, and deliver proofs-of-concept.

• Formulate technical and commercial value propositions based on customer requirements.

• Develop technical proposals and assist in solution positioning.

• Lead or contribute to customer projects from the initial requirements stage to successful implementation.

• Specify acceptance criteria and application KPIs.

• Coordinate with Service and internal teams during the installation and commissioning process.

• Follow up post-deployment to ensure customer satisfaction and identify upsell potential.

• Document application knowledge and create reusable application guides and troubleshooting protocols.

• Cultivate and maintain expertise in vacuum fundamentals, pressure measurement, leak detection, RGA, pumping systems, and coating applications.

• Relay customer insights to Product Management and Business Units.

• Recognize recurring customer challenges and propose new applications or solutions.

• Develop training materials for both internal and external stakeholders; provide coaching to colleagues and customers.

⛳️ Requirements

• Bachelor’s or Master’s degree in Mechanical Engineering, Electrical Engineering, Physics, Vacuum Technology, Materials Science, Chemical Engineering, or a related technical field.

• Generally, 3–7 years of experience in vacuum technology, instrumentation, process engineering, applications engineering, service engineering, or a related industrial setting.

• Strong understanding of vacuum technology, vacuum system design, and vacuum processes.

• Knowledge of pressure measurement principles and vacuum instrumentation, including gauges, controllers, and measurement systems.

• Direct experience working with customers is highly preferred.

• Proficient in English, both written and verbal.

• Additional languages are a plus.

• Experience in an international setting is advantageous.

• Willingness to travel frequently (30%) within the EMEA region.

🏝️ Benefits

• Flexible working hours.

• Competitive salary.

• Comprehensive benefits package.

• Profit-sharing opportunities.

• Prospects for ongoing education and professional growth.

• Regular employee events.

• A dynamic work environment that fosters diversity, equality, and inclusion.

• Opportunities to share innovative ideas and contribute creatively.