Application Engineer – General Vacuum

This is a fully remote position, open to applicants in France.

📋 Description

• Comprehend customer workflows and technical obstacles; establish measurement requirements and suggest suitable INFICON solutions.

• Conduct application evaluations, feasibility analyses, and technical troubleshooting related to vacuum measurement, leak detection, residual gas analysis, and thin-film monitoring technologies.

• Assist clients with the installation, commissioning, and optimization of solutions.

• Examine measurement data to pinpoint root causes of vacuum and process problems.

• Create application-specific demonstrations, proofs-of-concept, and testing plans.

• Collaborate with Sales, KAMs, and SAMs to identify and validate technical opportunities.

• Engage in customer visits, technical discussions, and responses to RFQs.

• Present technical information, product demonstrations, and proofs-of-concept.

• Formulate technical and commercial value propositions based on client requirements.

• Generate technical proposals and assist in solution positioning.

• Lead or participate in customer projects from initial requirements to successful implementation.

• Establish acceptance criteria and application KPIs.

• Coordinate with Service and internal teams during installation and commissioning processes.

• Follow up after deployment to guarantee customer satisfaction and recognize upsell opportunities.

• Document application knowledge and produce reusable application guides and troubleshooting protocols.

• Develop and sustain expertise in vacuum fundamentals, pressure measurement, leak detection, RGA, pumping systems, and coating applications.

• Share customer feedback with Product Management and Business Units.

• Identify frequent customer challenges and suggest new applications or solutions.

• Create internal and external training materials; mentor colleagues and customers.

⛳️ Requirements

• Bachelor's or Master's degree in Mechanical Engineering, Electrical Engineering, Physics, Vacuum Technology, Materials Science, Chemical Engineering, or a related technical field.

• Generally 3–7 years of experience in vacuum technology, instrumentation, process engineering, applications engineering, service engineering, or a similar industrial setting.

• Strong understanding of vacuum technology, vacuum system design, and vacuum processes.

• Knowledge of pressure measurement principles and vacuum instrumentation, including gauges, controllers, and measurement systems.

• Direct experience working with customers is highly preferred.

• Proficient in English, both spoken and written.

• Proficiency in additional languages is beneficial.

• Experience in an international context is advantageous.

• Willingness to travel frequently (30%) within the EMEA region.

🏝️ Benefits

• Flexible working hours.

• Competitive salary.

• Outstanding benefits.

• Profit sharing.

• Opportunities for ongoing education and professional growth.

• Regular employee events.