Application Analyst – Epicor ERP, Business Intelligence

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Provide both functional and technical assistance for Epicor Kinetic, focusing on configuration, data management, customizations, integrations, security, reporting, and business processes.

• Configure and enhance Epicor processes; develop and maintain BAQs, dashboards, Application Studio, Functions, BPMs, reports, and other improvements.

• Collaborate with stakeholders to clarify requirements, identify root causes, and deliver sustainable solutions.

• Assist with upgrades, patches, testing, security, access management, integrations, vendor coordination, and technical documentation.

• Design and maintain dashboards, reports, visualizations, and automated analytics utilizing Epicor BAQs, EDD, SQL, and approved BI platforms.

• Define requirements, KPIs, metrics, and calculations while ensuring the accuracy of reporting logic and data integrity.

• Address reporting and data quality issues by tracing outcomes back to source transactions, configurations, and underlying data.

• Streamline manual or redundant reporting processes and support authorized integrations between Epicor and other business applications.

• Extract, analyze, and validate data from Epicor and associated business systems.

• Uphold data integrity and governance standards.

• Develop SQL queries, reports, and data extracts.

• Assist with data reconciliation, audit requests, data migration, and system integration initiatives.

• Understand user processes and convert business requirements into technical and functional solutions.

• Train users on Epicor, dashboards, reporting tools, and system enhancements.

• Maintain documentation for end-users and knowledge resources.

• Act as a subject matter expert and encourage effective utilization of existing capabilities.

⛳️ Requirements

• Bachelor's degree in Information Systems, Computer Science, Business Analytics, Supply Chain, Business Administration, or a related field.

• Equivalent combinations of education and experience may be considered.

• A minimum of 3 years of experience supporting ERP systems, preferably Epicor.

• Experience in developing dashboards and reports using Epicor Data Discovery (EDD) or similar platforms.

• Previous experience in a manufacturing or distribution environment is preferred.

• Strong knowledge of finance, supply chain, inventory, production, and customer service business processes.

• Administration and support experience in Epicor Kinetic, including BAQs, dashboards, and Application Studio.

• Intermediate to advanced proficiency in SQL, relational databases, ERP data structures, reporting, and data visualization.

• Familiarity with Epicor Functions, BPMs, REST APIs, and Epicor Data Discovery is preferred.

• Experience with SSRS or other reporting platforms, ETL processes, data integration, and API-based integrations is preferred.

• Knowledge of manufacturing and job costing, source control, and structured software development practices is preferred.

• Advanced experience with Epicor Kinetic in a multi-site manufacturing environment is preferred.

• Experience with manufacturing KPIs and data related to financials, costing, inventory, production, purchasing, and order management is preferred.

• Experience with integrations, automation, upgrades, implementations, migrations, or significant system enhancements is preferred.

• U.S. person status is required under ITAR regulations: U.S. citizen, lawful permanent resident (Green Card holder), or U.S. national.

🏝️ Benefits

• Paid vacation and holidays.

• Medical, Dental, & Vision Plans.

• Short and Long Term Disability Plans.

• 401(k) Retirement Plan with a strong employer match.

• Company-paid life insurance & AD&D.

• Partial tuition reimbursement for job-related courses.

• PPE reimbursement.

• Benefits package may vary based on position, location, and years of service.