Application Analyst, Certified Epic Cadence

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Assist in the support and maintenance of designated services and systems.

• Collaborate with the team to oversee, evaluate, and strategize upgrades.

• Supervise the production issue queue and address issues while upholding Customer Service Level Agreements.

• Carry out assigned project responsibilities.

• Comply with and improve quality assurance standards, systems development, and delivery methodologies.

• Merge end-user requests with software capabilities.

• Evaluate and offer suggestions regarding application architecture and system performance.

• Ensure reliability for both current and future system applications.

• Troubleshoot issues and aid in solutions across the designated NMHC distributed system Information Services landscape.

• Engage in the on-call rotation.

• Keep application and technical documentation as well as architecture diagrams up to date.

⛳️ Requirements

• Epic Cadence certification is required.

• 2–5 years of relevant experience in the core field.

• A bachelor's degree is preferred.

• Availability to participate in an on-call rotation is necessary.

• Background check authorization and disclosure are mandatory upon offer acceptance.

🏝️ Benefits

• Tuition reimbursement program.

• Loan forgiveness options.

• 401(k) matching contributions.

• Lifecycle benefits.

• Comprehensive benefits promoting physical, emotional, and financial wellness.

• Protection against unforeseen life events.

• A sign-on bonus may be available, depending on eligibility.