Analytics Manager

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Develop, maintain, and enhance dashboards, reports, and recurring analyses that drive marketplace growth, seller performance, customer behavior, assortment choices, conversion, retention, and profitability.

• Act as the main BI partner to marketplace leadership, translating business inquiries into precise reporting, analyses, and actionable recommendations.

• Engage in hands-on tasks using SQL, Looker, DBT, and related tools to create reliable data models, reporting layers, and decision-ready outputs.

• Define, document, and manage essential marketplace metrics to ensure all department leaders operate from a unified source of truth.

• Establish and uphold report validation standards, quality assurance processes, documentation, refresh schedules, and ownership expectations for marketplace reporting.

• Identify reporting deficiencies, data inconsistencies, flawed logic, latency risks, and process failures, and take prompt corrective actions.

• Build monitoring and alerting systems around critical marketplace datasets and reporting workflows to enhance reliability and mitigate downstream risks.

• Collaborate closely with Marketplace Operations, Seller Success, Finance, Marketing, Product, and Technology teams to prioritize BI requirements and deliver effective solutions.

• Oversee BI intake, prioritization, and delivery schedules for marketplace initiatives using a structured backlog and sprint-based methodology aligned with existing BI team workflows.

• Conduct in-depth analyses on significant marketplace opportunities and risks, such as growth trends, seller quality, customer lifecycle behaviors, operational bottlenecks, and emerging performance challenges.

• Educate business users on accurately interpreting reports, applying filters correctly, and responsibly utilizing data in decision-making.

• Foster a culture of accountability, clarity, speed, and business collaboration within the analytics function.

• Supervise direct reports, contractors, or external BI resources as assigned, while continuing to be an effective hands-on contributor.

⛳️ Requirements

• Bachelor’s degree in Business, Analytics, Information Systems, Statistics, Economics, Computer Science, or a related discipline.

• Over 5 years of experience in business intelligence, analytics, data analysis, or a related area.

• A minimum of 1 year of leadership, people management, or functional ownership experience is preferred.

• Strong SQL skills and hands-on experience in developing dashboards and reporting workflows.

• Experience with Looker and LookML, or similar BI platforms and semantic modeling tools.

• Familiarity with DBT, BigQuery, and concepts related to modern analytics stacks.

• Comprehensive understanding of data governance, metric definition, quality assurance, documentation, and reporting reliability.

• Proven ability to link business inquiries to analytical frameworks and provide practical recommendations.

• Excellent communication skills, with the capability to convey technical findings to non-technical stakeholders.

• Strong project management, prioritization, and cross-functional collaboration abilities.

• High level of ownership, meticulous attention to detail, and a proactive approach.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Flexible working hours and remote work options.

• Opportunities for professional development and career advancement.

• A dynamic and inclusive work environment that promotes collaboration and innovation.