Analista de Soporte TI – Mesa de Ayuda

This is a fully remote position, open to applicants in Peru.

📋 Description

• Provide solutions to incidents reported by sales points.

• Filter the reported incidents to the development team.

• Assist sales points in managing the sales system.

• Interaction with users is conducted virtually, without any in-person contact.

⛳️ Requirements

• Technical or university degrees in Systems Engineering, Computer Science, Information Technology, or related fields.

• Minimum of 1 year of experience in help desk support.

• Knowledge of BDA or Queries in BDA.

• Basic understanding of networks.

• Familiarity with any ticketing tool.

🏝️ Benefits

• Entry into the payroll with all legal benefits for the duration of the project.

• Laptop provided by the consultancy.

• Availability to work on holidays (compensated according to the law).