Analista de Seguros – Soporte Operativo, Medicina Prepagada

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Execute operational processes: issuance, renewals, cancellations, and invoicing

• Manage collections and follow up on accounts receivable

• Handle glosses, PQR, and customer requests

• Provide comprehensive support and care to clients

• Coordinate with insurers and suppliers to ensure proper services

• Monitor indicators and ensure compliance with service standards

⛳️ Requirements

• Experience in life, health, and funeral insurance sectors

• Prepaid medicine knowledge

• 3 years of expertise in insurance

• Outstanding customer service skills

• Proficiency in office tools

• Familiarity with operational and commercial processes

• Excellent communication skills and customer service orientation

• Ability to manage sensitive situations

• Strong organizational, analytical, and detail-oriented skills

• Academic qualification: Technologist or higher

🏝️ Benefits

• Health and life insurance policy

• Time-off checkbook

• Birthday off