AI Operations Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Assume operational responsibility for the configuration, reliability, and technical standards of Storm's AI tools and platforms.

• Guide the AI Operations team's technical response to changes in AI tools, platforms, or their underlying capabilities.

• Establish and maintain technical operational standards for AI tools within the purview of the AI Operations team.

• Enhance transparency regarding AI tool configuration, usage of AI platforms, administration of AI tool access, and operational performance of AI platforms.

• Recognize weak, unstable, or high-friction operations related to AI tools, formulate technical solutions, and drive these solutions to be robust and scalable.

• Provide leadership with clearer insights into the reliability of the AI tooling stack, areas of fragility, and necessary changes to AI platforms or tools.

⛳️ Requirements

• Proven experience in managing the operations of technical platforms, particularly AI tools or platforms.

• High level of agency and a strong sense of ownership regarding technical operational outcomes.

• Ability to make sound decisions in ambiguous and fast-paced environments.

• Capacity to prioritize challenging trade-offs within a technical platform stack and take decisive action.

• Proven track record of driving technical operational improvements to completion, rather than merely proposing them.

• Clear and direct communication regarding technical matters, with the confidence to uphold technical standards.

• Authentic expertise in AI tools and platforms, with a keen awareness of the rapidly evolving AI tooling landscape.

• Strong technical understanding specifically related to AI platforms, including LLM platform configuration, prompt and agent configuration, AI tool APIs and integrations, AI tool permissions, AI-related automation, and AI workflow dependencies.

• Good judgment regarding when to take action, when to seek assistance, and how to bridge user needs with the realities of AI platforms.

• Energy, discipline, and commitment to maintain a sustained pace of operation.

🏝️ Benefits

• 33 Days Paid Leave

• High-end, fast computer

• All the latest software and productivity tools you’ll need