AI Operations

This is a fully remote position, open to applicants in Mexico.

📋 Description

• This position is centered around the design, construction, and implementation of agentic outbound systems aimed at enhancing pipeline generation efficiency and boosting seller productivity.

• Create and implement AI-driven outbound workflows that automate processes such as account sourcing, contact acquisition, research, prioritization, personalization, sequencing, and engagement orchestration.

• Transition from isolated AI trials to developing scalable, production-ready workflows that integrate seamlessly with Salesforce, Marketo, Clay, sequencing platforms, enrichment providers, and engagement tools.

• Minimize manual BDR tasks through automation, while simultaneously enhancing outbound quality, targeting accuracy, personalization, and scalability of activities.

• Contribute to the advancement of JumpCloud’s outbound initiatives by leveraging AI for targeting, signal-based prioritization, automated enrichment, and intelligent workflow orchestration.

• Rapidly prototype, implement, assess, and refine GTM workflows with a strong focus on execution and measurable business outcomes.

⛳️ Requirements

• Practical experience with modern GTM systems including Salesforce, Marketo, Gong Engage, enrichment providers, and outbound engagement platforms.

• Proven ability to build and maintain workflows across tools such as Clay, Openprise, Zapier, Replit, or other similar orchestration platforms.

• Strong comprehension of outbound operations, lead/account flows, enrichment strategies, segmentation, and GTM data management.

• In-depth knowledge of how MCPs function, along with demonstrated experience in applying best practices for MCP efficiency and utilization.

• Hands-on experience applying AI and automation to GTM workflows beyond mere experimentation.

• Familiarity with LLMs (preferably Claude Cowork & Code), prompt workflows, structured outputs, AI-assisted personalization, and the integration of AI outputs into operational systems.

• Knowledge of APIs, automation logic, webhooks, and lightweight scripting to connect systems and automate processes.

• Understanding of concepts such as agentic workflows, signal-based automation, RAG, embeddings, or AI orchestration frameworks is advantageous.

• Demonstrated ability to independently create and operationalize workflows, from concept to deployment to iteration.

• Proficient in utilizing no-code, low-code, and lightweight coding methods to deliver solutions promptly.

• Strong troubleshooting skills with the capability to identify bottlenecks and enhance workflow reliability at scale.

• Ability to collaborate effectively with Marketing, Sales, RevOps, and Data teams to align priorities and execute swiftly.

• Excellent communication abilities, capable of articulating technical concepts clearly to both technical and non-technical audiences.

• Highly self-motivated and results-driven, with a strong inclination towards action.

• Comfortable navigating ambiguity and iterating swiftly as priorities change.

• Driven by the challenge of solving operational issues and constructing systems that yield measurable business results.

🏝️ Benefits

• JumpCloud® is an equal opportunity employer.

• We deeply value the individuals we work with and are committed to fostering everyone’s success.