AI & GTM Automation Manager

This is a fully remote position, open to applicants in India.

📋 Description

• Design, enhance, and scale business workflows utilizing Salesforce Flow, routing logic, and orchestration frameworks.

• Create automations that minimize manual tasks for sellers, recruiters, and operational teams.

• Transform business processes into intelligent automation workflows that enhance speed, quality, and consistency.

• Assist in the deployment and operational integration of Agentforce-enabled workflows, next-best-action logic, and AI-driven processes for sellers.

• Develop repeatable automation frameworks that can be standardized across Direct Hire, Staffing, VMS Staffing, and new service lines.

• Identify gaps in data quality, enrichment, duplicate accounts, and signal readiness that affect automation performance.

• Establish SLA-based triggers, alerts, and escalation paths to enhance speed-to-lead and consistency in follow-ups.

• Collaborate cross-functionally with Product, Sales, Recruiting, Operations, IT, and external partners to refine automation priorities and execution strategies.

• Maintain documentation of workflows, runbooks, process standards, and operational governance practices.

• Conduct automation experiments to boost conversion rates, adoption, workflow reliability, and seller productivity.

⛳️ Requirements

• 4–8 years of experience in Salesforce operations, RevOps, GTM systems, workflow orchestration, automation operations, or similar roles.

• Strong understanding of Salesforce Flow, routing logic, lead lifecycle automation, and scalable automation frameworks.

• Proven ability to design operational workflows that address business challenges, reduce manual workload, and support growth initiatives.

• Preferred experience with Agentforce, Einstein, AI workflows, conversational automation, or related AI-enabled business tools.

• Comfort with concepts of lead and account data quality, enrichment gaps, signal quality, and automation readiness.

• Familiarity with sales, recruiting, staffing, or GTM lifecycle processes and operational SLAs.

• Strong problem-solving abilities, high agency, and capacity to work independently across business and technical teams.

• Skill in articulating automation concepts in clear business terms and collaborating effectively with non-technical stakeholders.

🏝️ Benefits

• Health insurance

• Paid time off

• Flexible work arrangements

• Professional development opportunities