AI-First Creative Account Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take ownership of client confidence and satisfaction, utilizing AI tools and agentic workflows as your standard approach.

• Establish trusted relationships and proactively communicate with clients before they feel the need to reach out.

• Gain a thorough understanding of each client's strategy, stakeholders, services, commercial context, audience, creative vision, preferences, and challenges, enabling you to represent the account internally and foresee their needs.

• Translate the client's creative vision into actionable steps across briefs, content calendars, campaigns, and deliverables.

• Critically evaluate creative assets and provide clear feedback that maintains their intent while enhancing the work.

• Determine what the client is asking for, what they may genuinely need, and what is strategically important.

• Convert ambiguity into clear direction, context, ownership, dependencies, decisions, and actionable next steps.

• Link clients with Storm's broader expertise, ensuring they experience the team's depth and interconnected value.

⛳️ Requirements

• Proven ability to manage client relationships, communicate with stakeholders, deliver accounts, or handle complex operational discussions.

• Strong creative insight and social judgment.

• Demonstrable hands-on experience with AI tools and agents in practical work, studies, or personal projects.

• A systems-oriented thinker.

• High degree of agency and accountability.

• Commercial acumen with the ability to identify scope pressure, service deficiencies, account risks, and valuable growth opportunities.

• Proficiency in collaborative systems such as Airtable, Monday.com, Notion, Asana, spreadsheets, Slack, Teams, or similar tools.

🏝️ Benefits

• Engage with globally recognized brands in the US television and entertainment sector.

• Access to a high-performance, modern computer and all the latest software and AI tools necessary for your work.

• State-of-the-art hardware, approved AI tools, collaborative systems, and support from our AI Operations team.