AI-First Creative Account Manager

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Take charge of client confidence and satisfaction by utilizing AI tools and proactive workflows as your primary approach rather than an afterthought.

• Establish trustworthy relationships and communicate proactively, anticipating clients' needs for follow-up.

• Critically evaluate creative assets and provide constructive feedback that maintains the original intent while enhancing the work.

• Ensure seamless delivery across services, teams, timelines, obstacles, and dependencies.

• Identify and cultivate opportunities arising from client needs, service deficiencies, relationship cues, campaign moments, or operational challenges.

⛳️ Requirements

• Proven ability to manage client relationships, stakeholder communications, account delivery, or navigate complex operational discussions.

• Strong creative insight and social judgment.

• Practical, hands-on experience with AI tools and agents in professional settings, educational projects, or personal endeavors: including research, meeting prep, context management, drafting, analysis, action tracking, quality assurance, or workflow enhancement.

• A systems thinker: you view recurring account tasks as a workflow to refine and develop, rather than merely a checklist to complete.

• Excellent written and verbal communication skills.

• Sharp attention to detail under time constraints: ensuring names, dates, decisions, dependencies, status updates, and commitments are consistently accurate.

• Passion for the rapid evolution of AI-driven knowledge work.

🏝️ Benefits

• 33 Days Paid Leave

• Modern Tools & A Real AI Stack

• Support from our AI Operations team

• Equipment allowances

• Flexible work arrangements