Adoption Specialist – Data Protection, Governance

This is a fully remote position, open to applicants in Texas.

📋 Description

• Lead structured, time-sensitive deployment engagements concentrating on Data Protection from initiation to handoff.

• Facilitate on-site workshops with customer IT, security, and data governance teams to outline policy needs.

• Collaborate with our Customer Success Managers (CSM) and Deployment specialists to configure Island Enterprise Platform environments, particularly focusing on DLP (Data Loss Prevention), web filtering, AI protection, data lineage/visibility, and endpoint policy management.

• Identify and eliminate technical and organizational governance obstacles in real-time.

• Provide a comprehensive, documented handoff that equips customers to independently manage their data security.

• Design, enhance, and document the Island Deployment Framework concerning data governance.

• Create specialized workshop guides and materials for customers regarding Data Protection configurations.

• Develop a repository of reusable deployment artifacts, including DLP configuration playbooks and best-practice documentation.

• Capture insights from each engagement to refine the overall data governance methodology.

• Develop and enhance standardized engagement frameworks, templates, and methodologies for Catalyst Data Protection programs.

• Create reusable governance artifacts—customer guides, assessment frameworks, and configuration templates— for both internal and external use.

• Collaborate with Product, Customer Success, and Engineering teams to ensure customer feedback informs ongoing improvements to policies and platform capabilities.

• Work closely with Customer Success Managers, Solution Architects, and Security Engineers to guarantee a smooth customer experience.

• Report adoption metrics, milestones, and obstacles to executive stakeholders at both Island and customer organizations.

• Contribute to the advancement of Island’s Data Protection & Governance Center of Excellence.

⛳️ Requirements

• 3–10 years of experience in implementation consulting, solutions engineering, or a technical customer-facing position.

• Practical experience in developing and deploying Data Protection and Data Governance initiatives in enterprise settings.

• Extensive knowledge of enterprise security concepts, including DLP, zero trust, and endpoint policy management.

• Strong technical background with enterprise identity (Entra ID, Okta), SSO/SAML/SCIM, and browser environments.

• Familiarity with AI topics, experience leveraging AI to execute tasks, and using AI for modernizing data protection and governance.

• Proven ability to facilitate workshops and influence decision-making among senior stakeholders.

• Excellent communication skills to simplify complex data security requirements into clear directives.

• Willingness and capability to travel (30–60%) for on-site customer engagements.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance

• 401(k) plan with company matching

• Generous paid time off and company holidays

• Opportunities for professional development and continuous learning

• A highly collaborative, performance-oriented culture