Adobe Workfront Administrator

This is a fully remote position, open to applicants in California.

📋 Description

• Administer and configure Adobe Workfront, which includes: Projects, tasks, templates, custom forms, fields, statuses, layouts, and approval workflows.

• Manage and prioritize incoming support requests: Oversee support queues, prioritize and resolve tickets within service level agreements (SLAs), and provide first-line assistance to users.

• Maintain and oversee user access, roles, teams, and permissions, as well as governance and platform standards.

• Conduct routine platform maintenance: Perform health checks and provide support for release readiness.

• Collaborate with stakeholders to gather requirements and implement minor enhancements and configuration updates.

⛳️ Requirements

• Practical experience in Adobe Workfront administration or support.

• Strong knowledge of: Projects, tasks, portfolios, programs, templates, and custom forms.

• Experience in a ticket-based support environment.

• Excellent troubleshooting and analytical abilities.

• Capacity to communicate effectively with both technical and non-technical users.

• Strong organizational and documentation skills.

🏝️ Benefits

• Medical insurance

• Dental and vision insurance

• Life insurance

• Disability

• Paid time off

• 401(k)