Admissions Officer

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Accurately process applications from students and agents within designated timelines.

• Generate and distribute invoices, visa letters, accommodation confirmations, and pre-arrival documents.

• Keep track of payment deadlines and follow up with agents to ensure invoices are settled on time.

• Assist with receipt allocation, monitor outstanding balances, and escalate unpaid cases as necessary.

• Handle refunds, commission inquiries, and overpayments, ensuring that records are maintained accurately.

• Ensure that data in the student management system is clean and up-to-date.

• Professionally and efficiently manage queries in shared inboxes.

• Collaborate closely with Sales and Partner Support to address booking or payment issues.

• Provide updates on bookings and payments to assist with regional forecasting and planning.

⛳️ Requirements

• Experience in admissions, educational administration, or international student recruitment.

• Proficient in managing invoices, payments, and fundamental credit control processes.

• Excellent communication skills in English.

• High degree of attention to detail and accuracy.

• Comfortable working with databases and financial systems.

• Ability to handle multiple priorities across various time zones.

• A proactive mindset with confidence in following up on outstanding payments in a firm yet professional manner.

🏝️ Benefits

• Flexible remote work model.

• Excellent opportunities for learning and development.

• A warm and welcoming work atmosphere.

• Collaborate with a diverse team of professionals.

• Regular online networking and interdepartmental meetings with the Bayswater team globally.