Admissions Coordinator – Inbound Sales Coordinator

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Engage in extensive phone conversations with prospective students and applicants throughout the day.

• Ensure that applicants feel supported, informed, and enthusiastic about progressing to the next step.

• Oversee admissions email interactions, including managing the admissions inbox.

• Assist applicants during calls, homework assignments, reference checks, interviews, and enrollment processes.

• Maintain accurate records of applicant statuses, notes, and follow-up actions in the internal admissions system.

• Document and relay clinical site details, including applicant location, employer/site relationship, and contact information.

• Collaborate with the clinical site team when an applicant's site situation requires review or additional follow-up.

• Initiate or trigger appropriate communications for applicants through the admissions platform.

• Identify and report exceptions, blockers, or unique applicant circumstances to the appropriate internal team member.

⛳️ Requirements

• Minimum of 2+ years of experience in a customer-facing position such as inbound sales representative, sales coordinator, account manager, or account executive.

• Strong phone presence: warm, articulate, self-assured, patient, and persuasive without being overbearing.

• Excellent command of written and spoken English (C2+).

• Outgoing personality with a willingness to spend the majority of the workday on applicant calls and follow-ups.

• Exceptional attention to detail.

• Experience with CRM systems (PipeDrive is advantageous), Google Suite (especially Gmail, Docs, Sheets, and Drive), and AI tools.

• Familiarity with additional tools such as Asana and Slack is a plus.

• Bachelor’s Degree or higher (summa, magna cum laude and/or Academic Scholar from a reputable institution preferred).

🏝️ Benefits

• Competitive Compensation – We value your skills and experience with an attractive compensation package.

• Regular Payday in USD – Enjoy bi-monthly payments directly deposited into your bank account.

• Work Remotely, Forever - Eliminate the commute and enjoy the flexibility to work from anywhere in the world.

• Milestone Gifts & Birthday Treats – Celebrate your accomplishments and enjoy special treats on your birthday!

• Exciting Team Experiences – Participate in team offsites, meetups, virtual town halls, and even international paid travel.

• Stay Connected – Join a supportive network where you can learn, grow, and connect with fantastic individuals.

• Global Networking - Collaborate with top international teams across 12 countries around the globe.

• Mentorship, Advocacy and Support - We are committed to advocating for you at every stage of your journey.

• Promotions and Increases - Excel in your role and reap rewards through raises, promotions, and increased responsibilities.