Admissions Coordinator – Inbound Sales Coordinator

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Engage extensively throughout the day with prospective students and applicants via phone calls.

• Ensure that applicants feel supported, well-informed, and enthusiastic about taking the next steps.

• Oversee admissions email correspondence, including managing the admissions inbox.

• Assist applicants through calls, assignments, references, interviews, and enrollment processes.

• Maintain accurate records of applicant statuses, notes, and follow-up actions in the internal admissions platform.

• Collect and relay context regarding clinical sites, which includes applicant location, employer/site relationships, and site contact information.

• Collaborate with the clinical site team when an applicant's site situation requires assessment or follow-up.

• Initiate or send appropriate communications to applicants utilizing the admissions platform.

• Identify and report exceptions, obstacles, or unique applicant scenarios to the appropriate internal owner.

⛳️ Requirements

• A minimum of 2+ years of experience in a customer-facing role such as inbound sales representative, sales coordinator, account manager, or account executive.

• Excellent phone demeanor: warm, clear, confident, patient, and persuasive without being overly aggressive.

• Exceptional written and verbal proficiency in English (C2+).

• Outgoing personality, willing to dedicate the majority of the workday to applicant calls and follow-ups.

• Remarkable attention to detail.

• Experience with CRM systems (PipeDrive is an advantage), Google Suite (notably Gmail, Docs, Sheets, and Drive), and AI tools.

• Familiarity with additional tools like Asana and Slack is beneficial.

• Bachelor’s Degree or higher (preferably summa, magna cum laude, or an Academic Scholar from a reputable institution).

🏝️ Benefits

• Competitive Compensation – We appreciate your skills and experience with a comprehensive compensation package.

• Regular Payday in USD – We deposit USD directly into your bank account twice a month.

• Work Remotely, Forever - Eliminate the commute and enjoy working from home, regardless of your location in the world.

• Milestone Gifts & Birthday Treats – We celebrate your successes and enhance your special day!

• Exciting Team Experiences – Participate in team offsites, meetups, virtual town halls, and even international paid travel opportunities.

• Stay Connected – Join a supportive network that fosters learning, growth, and connections with exceptional individuals.

• Global Networking - Collaborate with leading international teams across 12 countries worldwide.

• Mentorship, Advocacy and Support - We are committed to advocating for you at every stage.

• Promotions and Increases - Excel in your role and benefit from raises, promotions, and expanded responsibilities.