Admissions Advisor

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Act as an admissions specialist, providing guidance to students on suitable CIEE programs that align with their academic aspirations, objectives, and eligibility criteria.

• Deliver hands-on assistance to students throughout the initiation, completion, and submission phases of their CIEE applications.

• Offer tailored support to each student.

• Manage a high volume of communications (including emails and calls) and ensure responses to inquiries within one business day.

• Schedule timely follow-ups with prospective students to offer support, assess their commitment levels, and implement strategies to educate students about CIEE programs during all stages of the inquiry and application process.

• Organize and conduct information sessions, webinars, tabling events, and classroom presentations to increase awareness of CIEE programs.

• Assist in the recruitment, training, and supervision of CIEE Student Ambassadors on campus.

• Collaborate with the Manager of Institutional Relations to shape outreach strategies and activities aimed at generating and converting applications for CIEE Study Abroad programs.

• Partner with Institutional Relations Managers to ensure alignment with the goals of partner institutions and provide valuable insights from the field.

• Meet personal and team qualitative and quantitative objectives (such as completed applications and conversion rates) established by leadership.

• Record call details and enter data into the organizational CRM (Salesforce) to facilitate seamless communication and progress monitoring.

• Engage in regular training sessions to remain updated on CIEE program offerings, policies, and tools.

⛳️ Requirements

• A bachelor's degree or its international equivalent.

• Experience in student advising, customer service, higher education, or a sales-driven environment.

• Strong preference for candidates with study abroad experience.

• High energy, positive attitude, proactive approach, team-oriented mindset, and problem-solving skills.

• Exceptional interpersonal and communication abilities; comfortable delivering presentations to groups and providing one-on-one support.

• Keen attention to detail, exemplary problem-solving skills, professional written and verbal communication, a service-oriented mindset, high organizational aptitude, excellent time management abilities, and the capacity to multitask.

• Ability to work independently and remotely while being part of a team.

• Display initiative while being receptive to feedback and direction when necessary.

• Proficiency in everyday computer usage, including the Microsoft Office Suite, and a willingness to leverage technology to enhance performance.

• Flexibility and adaptability in a dynamic, fast-paced environment.

• Commitment to CIEE’s Core Values (Excellence, Integrity, Respect, Inclusion, and Problem Solving) and the organizational culture.

• A valid U.S. driver’s license.

🏝️ Benefits

• Paid time off and parental leave.

• Gym reimbursement program.

• Employee assistance program.

• Short-term and long-term disability coverage.

• Six floating Fridays (subject to eligibility rules).

• Discounts on CIEE Study Abroad and TEFL programs.

• 403(b) Retirement Plan with employer contributions.

• Comprehensive insurance coverage (life, travel, medical, dental, and vision).

• Flexible spending accounts/health savings accounts (medical and dependent).

• Voluntary benefits (identity theft protection, pet insurance, accident, and critical illness coverage).