Admissions Advisor

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Act as an admissions specialist, providing guidance to students on suitable CIEE programs in line with their academic aspirations, objectives, and qualifications.

• Assist students throughout the process of starting, completing, and submitting their CIEE applications with practical support.

• Deliver personalized assistance to each student.

• Handle a significant volume of communication (both emails and phone calls) and ensure responses to inquiries are made within one business day.

• Arrange timely follow-ups with prospective students to offer support, assess their commitment level, and implement strategies to inform them about CIEE programs throughout the inquiry and application stages.

• Coordinate and conduct informational sessions, webinars, tabling events, and classroom presentations to enhance awareness of CIEE programs.

• Aid in the recruitment, training, and oversight of CIEE Student Ambassadors on campus.

• Collaborate with the Manager of Institutional Relations to direct outreach initiatives and activities aimed at generating and converting applications for CIEE Study Abroad programs.

• Work alongside Institutional Relations Managers to ensure alignment with partner institution objectives and provide valuable insights from the field.

• Meet personal and team qualitative and quantitative goals (e.g., completed applications and their conversion) established by leadership.

• Record call details and input data into the organization’s CRM (Salesforce) for effective communication and progress monitoring.

• Engage in regular training sessions to remain informed about CIEE program offerings, policies, and tools.

⛳️ Requirements

• A Bachelor's degree or its international equivalent.

• Background in student advising, customer service, higher education, or a sales-related field.

• Prior study abroad experience is highly preferred.

• Energetic, positive, proactive, team-oriented, and a problem-solver.

• Excellent interpersonal and communication skills; comfortable delivering presentations to groups and engaging one-on-one.

• Strong attention to detail, outstanding problem-solving abilities, professional written and verbal communication skills, a service-oriented approach, high organizational aptitude, excellent time management capabilities, and the ability to multitask effectively.

• Capability to work independently and remotely while being part of a team.

• Show initiative while remaining receptive to feedback and guidance when necessary.

• Proficiency in everyday computer use, including Microsoft Office Suite, and a willingness to utilize technology to enhance performance.

• Flexibility and adaptability in a fast-paced environment.

• Commitment to embodying CIEE’s Core Values (Excellence, Integrity, Respect, Inclusion, and Problem Solving) and its culture.

• Possess a valid US driver’s license.

🏝️ Benefits

• Paid time off

• Parental leave

• Gym Reimbursement Program

• Employee Assistance Program

• Short-term & Long-term Disability

• 6 floating Fridays (subject to eligibility rules)

• Discounts on CIEE Study Abroad Programs

• 403(b) Retirement Plan with employer contribution

• Insurance Coverage (life, travel, medical, dental, and vision)

• Flexible Spending Accounts/Health Savings Account (medical and dependent)

• Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)