Administrator II

This is a fully remote position, open to applicants in United States.

📋 Description

• **Responsibilities:**

• *Overseeing and managing the Microsoft-based IT infrastructure, comprising*

• *Windows Server, Windows 11, Entra ID, Active Directory, Intune,*

• *Exchange, and Office 365.*

• *Supervising the deployment, configuration, and support for current and*

• *future migrations related to Microsoft technologies.*

• *Conducting regular updates, backups, and troubleshooting to ensure*

• *the systems operate smoothly and securely.*

• *Administering user roles, permissions, and access controls to uphold a secure*

• *IT environment.*

• *Cooperating with stakeholders to facilitate various projects and initiatives.*

• *Offering technical expertise and ensuring that servers, endpoints, and*

• *Microsoft services are effectively integrated into NCUA’s overall IT*

• *strategy.*

• *Monitoring system performance and resolving any issues that may occur.*

• *Implementing and managing security policies to align with NCUA baselines,*

• *executive directives, and security requirements.*

• *Creating and maintaining documentation for system configurations and*

• *procedures.*

• *Providing technical support and guidance to end-users and other IT personnel.*

• *Engaging in disaster recovery planning and testing.*

• *Ensuring adherence to industry standards and regulatory*

• *requirements.*

• *Administering software deployments and updates utilizing tools like SCCM and*

• *Intune.*

• *Implementing and sustaining monitoring systems for proactive and*

• *reactive support.*

• *Participating in on-call schedules and patch rotations to guarantee continuous*

• *system availability.*

• *Managing M365 Conditional Access Policies.*

⛳️ Requirements

• **Required Skills:**

• *Bachelor’s degree in computer science, Information Systems, Engineering, or a related field, or equivalent practical experience.*

• *Seven years of experience in relevant IT areas, including end-user systems support, automated server builds, cloud-based deployments, and data center deployments.*

• *Proven experience in engineering, migration, troubleshooting, and support of the following technologies: Entra ID, Active Directory, Exchange Online O365, SharePoint, Microsoft Teams, Microsoft Azure.*

• *Public trust security clearance.*

• **Preferred Skills:**

• *Microsoft (MS) Certified Solutions Associate or similar Microsoft certifications relevant to the technologies mentioned above are preferred.*

• **Soft Skills:**

• **Organizational Skills:** Ability to plan and prioritize work effectively, following tasks to their logical conclusion, ensuring all work meets the highest standards with good attention to detail.

• **Team Work:** Capable of inspiring and maintaining project interest, comfortable working individually as well as collaboratively, and willing to constructively challenge ideas within a group.

• **Communications:** Proficient in communicating clearly and efficiently with team members and clients, both verbally and in writing, and adept at presenting ideas in various formats depending on the audience and context, with excellent active listening skills.

• **Quantitative Management:** Ability to establish process measures and track them to assess process effectiveness and efficiency.

• **Results Oriented:** Possess the drive to advance tasks regardless of personal interest in the project.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance plans.

• Generous paid time off and holiday schedule.

• Opportunities for professional development and certifications.

• Supportive and inclusive work environment.