Administrator II

This is a fully remote position, open to applicants in United States.

📋 Description

• **Responsibilities:**

• *Overseeing and managing Microsoft-based IT infrastructure, which includes*

• *Windows Server, Windows 11, Entra ID, Active Directory, Intune,*

• *Exchange, and Office 365.*

• *Supervising the deployment, configuration, and support for current and future migrations of Microsoft technologies.*

• *Conducting regular updates, backups, and troubleshooting to ensure systems operate smoothly and securely.*

• *Administering user roles, permissions, and access controls to maintain a secure IT environment.*

• *Collaborating with stakeholders to facilitate various projects and initiatives.*

• *Providing technical expertise to ensure effective integration of servers, endpoints, and Microsoft services into NCUA’s overall IT strategy.*

• *Monitoring system performance and resolving any issues that may arise.*

• *Implementing and managing security policies to meet NCUA baselines, executive directives, and security requirements.*

• *Creating and maintaining documentation for system configurations and procedures.*

• *Offering technical support and guidance to end-users and other IT personnel.*

• *Participating in disaster recovery planning and testing activities.*

• *Ensuring adherence to industry standards and regulatory requirements.*

• *Managing software deployment and updates utilizing tools like SCCM and Intune.*

• *Establishing and maintaining monitoring systems for both proactive and reactive support.*

• *Engaging in on-call schedules and patch rotations to guarantee continuous system availability.*

• *Maintaining M365 Conditional Access Policies.*

⛳️ Requirements

• **Required Skills: **

• · *Bachelor’s degree in computer science, Information Systems, Engineering, or a related field, or equivalent practical experience.*

• · *Seven years of experience in relevant IT areas, including end-user systems support, automated server builds, cloud-based deployments, and data center deployments.*

• · *Proven experience in engineering, migration, troubleshooting, and support of the following technologies: Entra ID, Active Directory, Exchange Online O365, SharePoint, Microsoft Teams, Microsoft Azure.*

• · *Possession of a public trust security clearance.*

• **Preferred Skills**

• · *Microsoft (MS) Certified Solutions Associate or equivalent Microsoft certifications related to the aforementioned technologies are preferred.*

• **Soft Skills:**

• · **Organizational Skills:** Capable of planning and prioritizing work, following tasks to their logical conclusion, and ensuring that everything meets the required standards, with a strong attention to detail.

• · **Team Work:** Able to inspire and maintain project interest, comfortable working both independently and as part of a team, and willing to constructively challenge ideas within a group.

• · **Communications:** Proficient in communicating clearly and effectively with team members and clients, both verbally and in writing; adept at presenting ideas in various ways based on the audience and context; possesses excellent active listening skills.

• · **Quantitative Management:** Skilled in determining process measures and tracking them to assess process effectiveness and efficiency.

• · **Results-oriented:** Able to drive initiatives forward regardless of personal interest in the tasks at hand.

🏝️ Benefits

• [Insert benefits here]

• [Insert additional benefits here]