Administrator II, Applications Systems

This is a fully remote position, open to applicants in Idaho.

📋 Description

• Primary administration and integration within the SaaS Enterprise Content Management Suite.

• Ensure all environments are effectively managed and maintained to comply with service level agreements.

• Implement security measures and access controls to safeguard data.

• Support change control and testing procedures for modifications to application systems.

• Analyze system performance and provide recommendations for enhancements.

• Offer responsive technical assistance and document configurations to support processes.

• Cultivate strong working relationships with third-party vendors.

• Research and propose innovative and automated methods for system administration tasks.

• Identify strategies that utilize resources efficiently and provide economies of scale.

• Resolve issues quickly, efficiently, and effectively while maintaining proactive communication with all stakeholders.

• Recommend, schedule, and execute improvements, patches, and reconfigurations.

• Develop, document, and maintain policies, procedures, and training plans related to system administration.

• Collaborate with functional teams to ensure optimal operations and uptime of application environments.

• Proactively monitor and maintain SaaS and Windows system environments.

• Provide backup administration support to team members.

• Offer after-hours support as needed.

⛳️ Requirements

• Associate’s degree in Computer Science or equivalent professional experience.

• A minimum of 3 years of relevant working experience is required.

• Preferred 5 years of experience in Application and Server Administration.

• Hands-on technical experience in server maintenance.

• Knowledge of Enterprise Windows Administration concepts.

• Familiarity with ITIL and Agile frameworks.

• Practical experience in troubleshooting enterprise applications and hardware.

• Working technical knowledge of networks, PCs, and platform operating systems, including Windows and Red Hat.

• Proficiency in scripting languages (Shell Scripting, YAML, Bash, Python, PowerShell, Batch, Object-Oriented Programming, HTML5, CSS).

• Working knowledge of database technologies (Oracle, SQL, PostGres, MongoDB).

• Experience in documenting and maintaining configuration and process information.

• Awareness of applicable data privacy practices and laws (SSAE16, HIPAA, URAC).

🏝️ Benefits

• Health insurance.

• Equal employment opportunity.

• STAR bonus of 5%.