Administrator, Agility Program – 12-Month Contract

This is a fully remote position, open to applicants in Canada.

📋 Description

• Draft legal agreements related to procurement, contract renewals, and project change requests; ensure they are routed for signature and maintained accurately.

• Oversee the initiation and conclusion of engagements in FinancialForce (Certinia), encompassing project specifics, milestones, and financial elements associated with contracts, partners, and internal resources.

• Evaluate and authorize timesheets for contracts, partners, and internal resources, addressing any discrepancies prior to processing.

• Handle situations that require intervention within active engagements, either resolving them directly or escalating to the relevant team.

• Monitor active Statements of Work (SOWs) to guarantee their approval and signature.

• Serve as the primary contact for customer billing inquiries, collaborating with the Billing Analyst and Accounts Receivable team.

• Compile and consolidate reports regarding timesheets, hours worked, and budgets for both customers and management.

• Assist in the onboarding of IT professionals who are engaged to provide services to Softchoice customers across North America.

• Allocate the appropriate professional resources to each engagement and ensure a seamless process for all involved parties.

⛳️ Requirements

• Familiarity with the concepts, processes, and procedures pertaining to service delivery.

• Experience with timesheet, billing, or project financial management systems; familiarity with FinancialForce/Certinia is preferred.

• Basic knowledge of IT terminology and the various roles within the field.

• Exceptional listening, interpersonal, and both written and verbal communication abilities.

• Self-driven, proactive, and extremely detail-oriented.

• Strong organizational and prioritization skills.

• Post-secondary education.

• Proficiency in English is mandatory.

• Successful professional reference and educational background checks, as well as a satisfactory criminal record check, where applicable.

🏝️ Benefits

• Opportunities for professional development and career progression.

• Flexibility to organize your workdays according to your preferences.

• A collaborative environment with supportive colleagues.

• Competitive benefits starting from day one.

• Accessibility measures throughout the recruitment and hiring process.

• Virtual job interviews.

• Remote onboarding.