Administrative Office Support Assistant

This is a fully remote position, open to applicants in Florida.

📋 Description

• Provide administrative support and office assistance across multiple departments to ensure the smooth functioning of the organization.

• Utilize mail automation software to create, address, and print mailing labels online.

• Distribute results of laboratory tests and other health screenings via mail.

• Electronically send results of lab tests and other health screenings.

• Submit electronic orders to a Specialist Reviewer for evaluation and recommendations regarding specific health screenings.

• Reconcile various reports to confirm that all necessary information is included for processing health screenings.

• Retrieve voicemails and assess answering service messages for proper routing to the relevant team members.

• Generate patient reports based on laboratory test results.

• Manage requests for information efficiently.

• Perform general clerical tasks including photocopying, faxing, and other administrative duties.

• Open, sort, and document any returned mail correspondence.

• Research healthcare provider names and addresses, updating the system accordingly.

⛳️ Requirements

• A minimum of 2 years of experience in a comparable administrative or office support role.

• Strong attention to detail and accuracy.

• Excellent computer skills with a demonstrated ability to quickly learn and manage multiple systems at once.

• Proficient in Microsoft Excel.

• Strong problem assessment and problem-solving abilities.

• Capability to multi-task, prioritize, and manage time effectively.

• Strong verbal communication and telephone skills.

• Exhibit outstanding customer service skills.

• The position requires long periods of sitting, as well as extensive use of computers and phones.

• Candidate must be able to work in the office 2-3 days a week and have a dedicated, uninterrupted workspace at home for remote work days.

🏝️ Benefits

• Medical and dental healthcare coverage.

• IRA with a 3% employer match.

• Paid vacation and holidays.