Administrative Assistant

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee and track tickets related to incidents and requests.

• Administer purchase orders and oversee the payment of invoices.

• Ensure effective inventory management and coordinate the dispatch of equipment for maintenance.

• Act as the liaison with mobile carriers regarding mobile telephony services.

• Assist with the administrative functions of the department by creating controls, spreadsheets, and documents.

• Organize files, records, and other administrative information efficiently.

• Help monitor assets and refresh internal controls as needed.

• Provide support for the administrative needs of the team, ensuring organization and compliance with deadlines.

⛳️ Requirements

• A technical diploma in Administration or a related discipline.

• Proven experience with administrative processes.

• Background in invoice management and payment processing.

• Familiarity with inventory management and asset oversight.

• Experience in managing and tracking service tickets.

• Knowledge of mobile telephony, along with experience working with carriers, is advantageous.

• Intermediate proficiency in English is preferred.

• Skilled in Microsoft Office, particularly Excel.

• Excellent verbal and written communication abilities.

• Highly organized, detail-oriented, and capable of multitasking.

• Demonstrated discretion and responsibility in handling confidential information.

🏝️ Benefits

• Flexible working arrangements to enhance work-life balance.

• Opportunities for professional development and ongoing skill enhancement.

• A collaborative, diverse, and innovative workplace culture.

• Access to SONDA Academy: a platform dedicated to professional learning.

• Participation in SONDA Wellness: a program focused on physical, mental, and social well-being.

• An inclusive environment that promotes equal opportunities for all.