Administrative Assistant – Insurance

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Register and update proposals, policies, and endorsements in the system;

• Monitor and process incoming proposals, ensuring they are correctly routed;

• Update statuses and maintain organized and reliable records;

• Assist in tracking outstanding issues with insurers and policyholders;

• Monitor service interactions documented in the system;

• Verify commission statements and receipts for financial oversight;

• Assist with routine operational controls and maintain spreadsheets;

• Review reports and identify potential inconsistencies;

• Send formal communications related to departmental procedures;

• Monitor outstanding documentation with sales representatives and partners;

• Respond to basic inquiries and redirect requests when necessary;

• Inform partners about updates, cancellations, or reinstatements.

⛳️ Requirements

• High school diploma (completed);

• Proficiency in Microsoft Office (Excel, Word, and Outlook);

• Knowledge of insurance products (types, coverage periods, premiums, policies, and endorsements);

• Experience or familiarity with Quiver and RD Station systems;

• Ability to organize and prioritize tasks according to deadlines;

• Strong writing and communication skills for drafting emails and formal records;

• Strong interpersonal skills and the ability to work effectively in a team.

🏝️ Benefits

• Attendance Allowance: Three days off per year for you to use as you wish;

• Education Assistance: Genuine support for your growth — 50% coverage of development-related courses, available after 1 year with the company;

• Home Office Allowance: A monthly stipend to help cover remote work expenses;

• Childcare Assistance: Additional support for employees with children under 6 years old;

• Christmas Bonus: Receive a special year-end bonus to celebrate with your family;

• Health Insurance: Nationwide coverage with co-payment;

• Dental Plan: Comprehensive dental coverage to care for your oral health;

• Private Pension Plan: Company contributions alongside yours to provide greater financial security;

• Life Insurance: Peace of mind today and tomorrow — protection for greater security;

• TRIB PASS – Leisure and Tourism Platform: Discover amazing experiences more easily. Bancorbrás subsidizes 50% of the monthly fee; you pay the remainder;

• Food/Meal Allowance (Caju Card): Provided per day worked and widely accepted. You choose how to use it—for groceries or daily meals;

• Wellhub (Gympass): Movement, health, and well-being — access to thousands of gyms through a comprehensive fitness platform.