Administrative Assistant

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• First Impressions & Support: Deliver courteous, empathetic, and professional assistance to our customers and team members through phone, email, and text communication.

• Crew & Job Scheduling: Serve as the coordinator for our team by managing schedules and dispatching crews to the locations where they are most needed.

• Data Integrity: Conduct thorough and precise data entry to guarantee that all job files and customer records are fully updated.

• Team Collaboration: Offer essential daily administrative support and be ready to assist other departments as necessary to ensure the smooth operation of the office.

• Workspace Organization: Maintain the organization of our digital files to ensure they are easily accessible.

⛳️ Requirements

• Exceptional Communication: Possess outstanding interpersonal skills and maintain a warm, professional demeanor over the phone and via email.

• Tech Savviness: Demonstrate high proficiency in Google Workspace and quickly adapt to new software applications.

• Superb Organization: Have an innate ability to multitask, prioritize, and prevent details from being overlooked.

• A Problem-Solving Mindset: Remain composed under pressure and enjoy devising creative solutions in a dynamic environment.

• Administrative Experience: 3-5 years (preferred).

• Industry Experience: Background in the restoration industry and experience working with TPA's (preferred).

🏝️ Benefits

• Paid Time Off: Accumulate time to relax and rejuvenate whenever necessary.

• Life Insurance: We offer peace of mind with coverage that is fully funded by the employer.

• Training & Development: Improve your skills through our comprehensive educational programs.

• 401K Matching: Secure your future with our retirement contribution matching program.

• Health Benefits: Access to comprehensive Medical, Dental, and Vision plans to keep you in optimal health.