Administrative Assistant

This is a fully remote position, open to applicants in United States.

📋 Description

• First Impressions & Support: Deliver courteous, empathetic, and professional assistance to our customers and colleagues via phone, email, and text.

• Crew & Job Scheduling: Serve as the air traffic controller for our team by coordinating schedules and dispatching crews to their necessary locations.

• Data Integrity: Conduct meticulous and precise data entry to ensure that all job files and customer records are consistently up to date.

• Team Collaboration: Offer essential daily administrative support and step in to assist other departments as required to maintain smooth office operations.

• Workspace Organization: Maintain the organization and accessibility of our digital files.

⛳️ Requirements

• Exceptional Communication: You possess outstanding interpersonal skills and a warm, professional presence in both phone and email interactions.

• Tech Savviness: You are highly skilled in Google Workspace and quick to adapt to new software.

• Superb Organization: You naturally excel at multi-tasking, prioritizing, and ensuring no detail is overlooked.

• A Problem-Solving Mindset: You remain composed under pressure and enjoy discovering creative solutions in a fast-paced setting.

• Administrative Experience: 3-5 years (preferred).

• Industry Experience: Experience in the restoration industry and working with TPA's (preferred).

🏝️ Benefits

• Paid Time Off: Accumulate time to relax and recharge whenever necessary.

• Life Insurance: Enjoy peace of mind with coverage that is fully employer-funded.

• Training & Development: Advance your skills through our comprehensive educational programs.

• 401K Matching: Secure your future with our retirement contribution matching.

• Health Benefits: Access comprehensive Medical, Dental, and Vision plans to keep you at your best.