Administrative Assistant

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Provide daily administrative and clerical assistance to the Admissions Department, which includes scheduling, data entry, phone support, and document preparation.

• Support Admissions Coordinators as necessary with case documentation, records management, and intake materials.

• Maintain systematic digital and physical filing systems for all admission-related documents and resident records.

• Facilitate new resident onboarding by preparing paperwork, collecting necessary documentation, and coordinating with center staff.

• Complete and submit all mandatory legal reporting for Tennessee and Missouri Admissions Coordinators, ensuring both accuracy and promptness.

• Prepare, file, and monitor monthly progress reports and on-demand reports for state agencies, courts, probation/parole, and other referring partners.

• Keep compliance records in accordance with state regulations, internal policies, and accreditation standards.

• Coordinate with the Tennessee Department of Correction (TDOC) on necessary compliance documentation, submissions, and renewals.

• Complete all documentation required for TDOC compliance for existing centers.

• Prepare and submit certification applications for new Tennessee centers in collaboration with the Director of Admissions and Compliance leadership.

• Monitor application status, required updates, renewal deadlines, and follow-up requests from TDOC.

• Ensure all documentation conforms to TDOC standards, policies, and procedural requirements.

• Collaborate with Center Directors, Admissions Coordinators, and National Leadership to collect information, verify documentation, and address discrepancies.

• Provide administrative assistance for audits, inspections, and program reviews.

• Aid in report preparation for leadership meetings, dashboards, and state.

⛳️ Requirements

• High school diploma or equivalent is required; an associate’s degree is preferred.

• Previous administrative or compliance support experience is strongly preferred.

• Experience with legal, correctional, or government reporting processes is an advantage.

• Strong attention to detail and the ability to meet stringent deadlines.

• Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable with learning new systems.

• Excellent communication, organizational, and multitasking abilities.

• Capability to handle confidential information discreetly.

• Alignment with the mission, values, and faith-based vision of Hope Center Ministries.

🏝️ Benefits

• Comprehensive health benefits package.

• Opportunities for professional development and growth.

• Supportive and collaborative work environment.

• Contribution to a meaningful mission and community impact.