Administrative Assistant, Accounts Receivable, Sales Support

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Professionally respond to incoming calls, ensuring a positive initial point of contact.

• Conduct outbound calls for scheduling, confirmations, follow-ups, and coordination purposes.

• Accurately take messages and ensure timely dissemination of essential information.

• Address inquiries with clarity, patience, and a solutions-oriented approach.

• Maintain professional and amicable communication throughout all interactions.

• Prepare and issue client quotes and invoices accurately and promptly.

• Monitor outstanding accounts and tactfully follow up on overdue invoices via phone and email to ensure consistent cash flow.

• Process internal team requests and external client orders from initiation to completion, ensuring accuracy and clear communication throughout the order's lifecycle.

• Keep customer records, financial entries, and order histories up-to-date and precise in our systems.

• Perform general administrative tasks including data entry and document management.

• Maintain accurate records, databases, and internal systems.

• Organize files and ensure information is properly stored and readily accessible.

• Support operational workflows and assist with daily coordination tasks.

• Help enhance administrative processes wherever improvements can be made.

• Provide dependable support to internal teams to ensure seamless daily operations.

• Assist with basic coordination tasks across various departments.

• Ensure tasks are executed accurately and completed within deadlines.

• Serve as a reliable point of support for general business needs.

⛳️ Requirements

• Demonstrated experience in administrative support, accounts receivable, sales support, customer service, or related roles.

• Exceptional attention to detail coupled with strong organizational abilities.

• Confident and professional demeanor on the phone.

• Excellent written and verbal communication skills.

• Capability to manage multiple tasks and priorities efficiently.

• High level of reliability, accountability, and consistency.

• Comfortable working independently with minimal supervision.

• Experience with Xero Accounting Software is advantageous.

• Problem-solving mindset with a proactive approach to daily responsibilities.

🏝️ Benefits

• Competitive salary and benefits package.

• Opportunities for professional development and growth.

• Supportive work environment with a focus on teamwork.

• Flexible working arrangements.