Accounts Receivable Supervisor

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversees the daily operations of the department, tracking progress to identify patterns in denied payments from insurance providers and assessing trends in unpaid claims along with appropriate remediation strategies.

• Examines the Leadership No Touch Report, if available, to ensure all significant accounts are reviewed on a monthly basis.

• Reviews daily action logs and verifies completed action logs that are pending confirmation.

• Conducts team huddles to effectively address new or evolving training priorities, fostering the growth of team members by sharing identified trends and solutions related to unpaid and denied claims.

• Leads Team DIBS meetings and provides a summary to the team and leadership.

• Ensures compliance with the departmental budget, including management of overtime expenses.

• Prepares monthly reports as requested.

• Sets departmental objectives with team members to enhance performance, achieve budgetary targets, and improve operational efficiency to boost customer satisfaction and meet the organization’s financial goals.

• Ensures all team members adhere to productivity and quality standards.

• Conducts monthly 1:1 meetings with each associate to discuss current performance.

• Monitors and communicates any associate behavior, performance, and attendance matters that may lead to verbal warnings or corrective actions and/or performance improvement plans.

• Guarantees timely completion of tasks and documents discussions in Workday.

• Reviews assigned associate time management and approves timecards for payroll processing without delay.

• Checks the Roster in Workday to confirm accurate client, cost center, and work location assignments.

• Gathers, analyzes, and communicates performance data using various tools and systems, leveraging this data to make informed decisions aimed at achieving performance targets.

• Collaborates with both internal and external stakeholders to make critical decisions that affect the organization or individual patients.

• Works closely with ancillary departments to foster positive relationships that ensure the achievement of revenue cycle objectives.

⛳️ Requirements

• 1 to 3 years of relevant experience in medical collections, physician/hospital operations, AR follow-up, denials & appeals, compliance, provider relations, or professional billing is preferred.

• Familiarity with claims review and analysis.

• Proficient understanding of the revenue cycle.

• Experience utilizing the DDE Medicare system and accessing payer websites to check claim statuses.

• Working knowledge of medical terminology and/or terminology related to insurance claims.

• Proven advanced skills in AI usage and team management using AI technologies.

🏝️ Benefits

• Bonus Incentives

• Paid Certifications

• Tuition Reimbursement

• Comprehensive Benefits

• Career Advancement