Accounts Receivable Specialist – Billing, Collections

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Take charge of invoicing, collections, and accounts receivable for an industrial cleaning firm.

• Oversee the invoicing process, follow up on overdue payments, establish new vendor accounts, and work directly within QuickBooks Online and Monday CRM.

• Serve as the primary point of contact for customers inquiring about billing issues.

• Accurately generate and dispatch invoices to commercial and industrial clients in a timely manner.

• Keep well-organized billing records and ensure invoices accurately reflect pricing, terms, and job specifics.

• Assist in migrating historical billing data from Workflow to QuickBooks Online.

• Follow up on unpaid invoices and overdue accounts via phone and email.

• Manage the entire collections process from initial contact to resolution.

• Monitor aging reports and prioritize collection efforts based on account status.

• Communicate professionally and clearly with clients to address billing disputes and collect outstanding balances.

• Set up new vendors in QuickBooks Online and ensure accurate vendor record maintenance.

• Collaborate with the owner on vendor terms, documentation, and onboarding requirements.

• Provide support for basic bookkeeping duties as your skills allow.

• Keep accurate records in Monday CRM alongside QuickBooks Online.

• Ensure both systems are up to date and flag any discrepancies between them.

• Contribute to process improvements as the business grows toward increased volume.

⛳️ Requirements

• Demonstrated experience in managing invoicing, billing, and collections specifically within a commercial service sector.

• Relevant industry experience in commercial cleaning, field services, trades, or a comparable service environment.

• High level of proficiency in QuickBooks Online, including invoicing, accounts receivable management, and vendor setup.

• Excellent English communication skills, both verbal and written, as customer phone interactions are part of this role.

• Strong attention to detail and a proven ability to follow through on outstanding balances independently.

• Comfortable working autonomously in a small business setting where you take ownership of your responsibilities.

• Familiarity with CRM tools; experience with Monday CRM is advantageous.

• Self-motivated and organized, capable of managing multiple open accounts at once.

🏝️ Benefits

• Paid Time Off in line with company policy.

• Observance of Holidays according to company guidelines.

• 100% remote work setup, allowing you to work from wherever you are most productive.