Accounts Receivable Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• The Accounts Receivable Specialist is tasked with reconciling all incoming payments to those recorded.

• Set up a website for yourself and others to access payment remittances.

• Deliver client-specific instructions regarding payment posting requirements to the Payment Posting Teams.

• Reconcile received payments with posted payments, providing detailed explanations for any transactions that cannot be recorded.

• Determine the underlying cause of any missing remittances and establish best practices to prevent future occurrences.

• Conduct quality audits of payment postings and offer feedback as necessary.

• Address customer inquiries via email and phone in a timely and professional manner.

• Generate and distribute client-specific reports through secure FTP, internal automation, and email transmission.

• Engage in continuous collaboration and support with internal and external teams to ensure client-specific deadlines and accuracy requirements are met or surpassed.

• Coordinate training needs with your direct manager to ensure optimal productivity.

• Maintain a steady focus on enhancing processes within the framework of existing practices and procedures, fostering a culture of continuous improvement.

• Attendance is mandatory (except for unforeseen emergencies) during the first four business days of each month.

⛳️ Requirements

• A High School Diploma is required.

• 1-2 years of business office experience related to payment transactions, reconciliation, or payment posting.

• Proven proficiency in Microsoft Excel, including the ability to create accurate and functional spreadsheets.

• A strong sense of confidentiality and professionalism regarding information related to company and/or client operations.

• Highly motivated, proactive, and organized, with the ability to manage time, prioritize tasks, and effectively manage projects.

• Excellent verbal, written, and interpersonal communication skills.

• Ability to work well under pressure and handle multiple demands simultaneously.

• Strong attention to detail and organizational skills.

• Willingness and ability to adapt to changes in the work environment, procedures, priorities, and job responsibilities.

🏝️ Benefits

• Discretionary bonus plan.

• Comprehensive benefits package.

• Retirement plan.

• Health coverage.

• Paid time off.