Access Coordinator II

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide outstanding patient assistance by welcoming visitors, coordinating appointments, referrals, and tests, and managing patient check-ins and check-outs with professionalism.

• Confirm insurance coverage, handle payment processing, and address third-party payer inquiries to ensure seamless clinic operations.

• Expand upon the essential skills of an Access Coordinator I, embracing greater responsibilities to significantly enhance patient care and clinic efficiency.

⛳️ Requirements

• High school diploma or GED.

• A minimum of two (2) years of experience in customer service or healthcare.

• Basic computer proficiency, preferably with MS Office.

• Exceptional telephone etiquette.

• General familiarity with office equipment, including printers and scanners.

• Understanding of basic medical terminology.

• Awareness of healthcare insurance eligibility.

• Experience with EPIC Systems is preferred.

• Background in registration, billing, or scheduling within a healthcare setting is preferred.

• Bilingual candidates, particularly in Spanish, are preferred.

🏝️ Benefits

• Health: Medical, Dental, and Vision plans available for eligible staff and their families.

• Holiday, Vacation, and Sick Leave.

• Educational discounts for staff and dependents (undergraduate only).

• Retirement plan with up to a 10% matched contribution from UAMS.

• Basic Life Insurance coverage up to $50,000.

• Opportunities for Career Training and Education.

• Discounts at various merchants.

• Concierge prescription delivery on the main campus when utilizing UAMS pharmacy.