Accounts Receivable Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Accurately prepare and issue invoices according to customer contracts and shipment details in a timely manner.

• Monitor accounts for payment activity, ensuring that all payments are received and recorded correctly in the system.

• Follow up on overdue invoices and collaborate with clients to resolve payment discrepancies or issues. Coordinate with the collections team for timely resolution.

• Assist in reconciling customer accounts and identifying any discrepancies or issues, resolving billing discrepancies with customers as necessary.

• Act as the primary contact for customers regarding their account status, payments, and billing inquiries, providing excellent customer service to build positive relationships.

• Regularly review aging reports and assist in identifying and prioritizing overdue accounts, providing updates to the Accounts Receivable Manager on accounts needing special attention.

• Maintain accurate and current customer account information and transaction records.

• Ensure that all payments, adjustments, and credits are accurately entered into the system.

• Assist in preparing reports on accounts receivable performance, aging status, and payment trends for management review.

• Collaborate closely with other departments (e.g., Yield Management, Revenue, and Operations) to resolve billing issues and ensure accurate and timely invoicing.

⛳️ Requirements

• Associate’s or Bachelor’s degree in Accounting, Finance, or a related field.

• A minimum of 2+ years of experience in accounts receivable, preferably in the transportation, logistics, or supply chain sector.

• Proficiency in Excel.

• Strong attention to detail with a capacity to maintain accuracy in financial records.

• Excellent written and verbal communication skills.

• Strong problem-solving skills and the ability to manage multiple priorities in a fast-paced environment.

• Capability to work independently as well as collaboratively within a team.

• Positive demeanor with a strong focus on customer service.

• Ability to work a schedule that overlaps with the hours of the US team and time zone.

🏝️ Benefits

• Health insurance.

• Remote work options.