Accounts Receivable Operations Specialist

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Analyze AR aging reports and carry out reconciliations for invoices, payments, and credits.

• Reconcile and process incoming payments via Cash App, identifying and addressing discrepancies using transaction histories and digital wallet dispute workflows.

• Supervise daily payment application processes to ensure timely and accurate transaction postings, troubleshooting and resolving related issues as they arise.

• Collaborate across departments including Sales, Logistics, Collections, and Accounting to resolve billing and payment discrepancies, such as chargebacks, short payments, and overpayments.

• Ensure the prompt and accurate upload of payment documentation—including check deposits, smart safe receipts, and ACH remittance details—into internal systems.

• Assist with bi-weekly bank reconciliations pertaining to AR entries and support external audits by preparing and adjusting necessary documentation.

• Oversee payment reconciliation and reporting for consignment accounts, ensuring compliance with contractual obligations.

• Process account adjustments, write-offs, and credit memos in accordance with company policies.

• Conduct weekly quality assessments of payment applications and reconciliations to verify data accuracy, integrity, and adherence to policies.

• Produce weekly reports on AR aging related to Cash App payments, emphasizing trends in digital payment failures, settlement delays, or chargebacks.

• Partner with the Collections team to monitor and collect overdue balances associated with Cash App users, utilizing Cash App transaction histories and dispute workflows.

• Lead and participate in continuous improvement initiatives, advocating for best practices to enhance AR efficiency and minimize aged receivables.

• Organize online meetings and email communications with customers to address AR discrepancies, focusing particularly on Cash App payment verification and refund procedures.

⛳️ Requirements

• Demonstrated experience in Accounts Receivable operations or a comparable finance role.

• In-depth understanding of AR processes, payment application, and reconciliation.

• Prior experience reconciling digital wallet payments (e.g., Cash App, PayPal, Venmo) is highly preferred.

• Proficiency in accounting software and ERP systems (e.g., SAP, Oracle, NetSuite).

• Advanced Excel capabilities and the proficiency to analyze financial data effectively.

• Excellent communication and collaboration abilities, paired with a problem-solving approach.

• Detail-oriented and exceptionally organized, possessing the capacity to manage multiple priorities.

• Familiarity with internal controls and audit practices is advantageous.

🏝️ Benefits

• Fully remote position

• Opportunities for professional growth; working with the largest companies in the expanding cannabis industry ($10M+ monthly revenues).