Accounts Receivable Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead, mentor, and enhance the performance of the Accounts Receivable team

• Set performance expectations and track departmental KPIs

• Supervise precise and prompt customer invoicing across various legal entities

• Ensure invoices align with customer contracts and pricing agreements

• Address complex billing issues and discrepancies

• Formulate and implement collection strategies to reduce overdue receivables

• Monitor aging reports and prioritize collection activities

• Resolve customer payment challenges and assess creditworthiness

• Ensure prompt application of customer payments and address unapplied cash

• Prepare journal entries related to AR and perform account reconciliations

• Reconcile the Accounts Receivable subledger with the general ledger

• Review the allowance for doubtful accounts and assist with monthly financial reporting

• Automate manual processes and enhance NetSuite and integrated billing workflows

• Develop standard operating procedures and enforce Order-to-Cash internal controls

• Collaborate with Sales, Customer Success, Operations, and Finance on billing matters

• Assist with contract reviews and the implementation of new products, pricing models, and clients

• Aid in external audits and maintain revenue and receivable documentation

• Create AR dashboards and KPI reports

• Analyze collections, aging, DSO, bad debt, and cash flow trends

• Suggest enhancements to working capital

⛳️ Requirements

• Bachelor’s degree in Accounting, Finance, or Business

• Over 5 years of progressive experience in Accounts Receivable

• At least 2 years of experience in people management

• Strong comprehension of Order-to-Cash processes

• Familiarity with ERP systems; NetSuite is preferred

• Proficient in advanced Microsoft Excel

• Exceptional analytical and problem-solving skills

• Strong communication and customer service abilities

• Capability to manage multiple priorities in a dynamic environment

• CPA or CMA designation or progress toward one is a plus

• Experience in healthcare, legal, SaaS, or professional services is a plus

• Familiarity with multi-entity and multi-currency organizations is a plus

• Experience working with U.S. and Canadian operations is a plus

• Background in workflow automation and process improvement initiatives is a plus

• Valid work authorization for the country in which the application is submitted

• Sponsorship assistance is not available

🏝️ Benefits

• Opportunity to establish and enhance scalable finance processes

• Collaborative and expanding organization

• Crucial role in improving cash flow and enhancing customer experience

• Equal Opportunity Employer

• Diverse and inclusive workplace

• Accommodations available during the application or interview process