Clerk IV – Accounts Receivable

This is a fully remote position, open to applicants in New Jersey, +4 more states.

📋 Description

• Gather overdue accounts receivable funds from the current client portfolio

• Address customer billing issues and minimize accounts receivable delinquency and bad debts

• Determine root causes of payment delays and coordinate internal resources for resolution

• Collaborate directly with customers and various internal departments such as Sales, Customer Service, Sales Support, Service, Tax, and Quality

• Reach out to customers regarding payments on outstanding accounts receivable

• Create collection letters, spreadsheets, and statements for customer accounts

• Generate credit hold reports several times throughout the day

• Approve order releases and inform the relevant internal parties about the reasons for any credit holds

• Foster relationships and enhance cooperation between sales and credit management teams

• Coordinate collection efforts across different departments

• Spot and implement opportunities for process improvements

• Achieve personal targets set by management, including Current %, >60 Days %, and resolution of unapplied cash

• Actively identify business risks and collaborate with Sales to address and manage those risks

⛳️ Requirements

• Completion of a two-year associate’s degree program or a four-year bachelor’s degree in business administration, accountancy, sales, marketing, computer sciences, or related fields, or equivalent training

• A minimum of five years of progressively responsible and directly related experience

• High School Diploma/GED or equivalent experience is mandatory

• At least 3 years of experience in cash application, credit and collections, contracts, and chargebacks, or a related area is essential

• Credit Business Associate (CBA), Certified Bookkeeper (CB), or similar certification is preferred

• Strong understanding of credit and collection operations procedures, including accounts receivable activity reconciliation

• Proficient in Microsoft Word and Advanced Excel, including the use of formulas, pivot tables, and VLOOKUPs

• Familiarity with general accounting principles

• Strong mathematical and analytical capabilities

• Excellent organizational skills and attention to detail

• Ability to meet tight deadlines while maintaining accuracy in work

• Strong verbal and written communication and presentation abilities

• Exceptional interpersonal and leadership skills

• Capacity to manage multiple tasks in a fast-paced, high-volume transactional environment

• Effective problem-solving and critical thinking abilities

• Quick and creative resolution of cash posting issues

• Advanced understanding of banking practices and fundamental accounting principles

• Comprehensive knowledge of accounts receivable and cash application processes

• Experience using various software and ERP systems

• Proficiency in 10-key data entry

• Skilled in Microsoft Office applications

• Ability to maintain confidentiality of information

• Familiarity with processing cash for different payment methods

• Availability to work Monday through Friday, 8:00am–5:00pm EST

• Remote work capability in Eastern Standard Time or Central Standard Time

🏝️ Benefits

• Medical, dental, and vision insurance

• Backup dependent care options

• Adoption support

• Coverage for infertility treatments

• Family building assistance

• Behavioral health resources

• Paid parental leave

• Paid caregiver leave

• Access to training programs

• Resources for professional development

• Mentorship opportunities

• Employee resource groups

• Volunteer opportunities