Accounts Receivable Manager

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Ensure that staff accurately execute billing, collections, and accounts receivable follow-ups for various facilities across all payer types.

• Collaborate closely on accounts receivable strategies, performance metrics, and revenue cycle initiatives.

• Maintain the financial integrity of daily operations through ongoing monitoring of accounts receivable performance, productivity metrics, and workflow efficiency.

• Provide professional, operational, and technical support to accounts receivable staff; resolve escalated issues related to payer responses, account balances, and inquiries from patients or families.

• Act as administrator for payer portals and website access as necessary to enhance staff efficiency and security.

• Ensure precise capture, posting, reconciliation, and management of all financial transactions, adjustments, and balances in accordance with the payer mix and acuity across facilities.

• Communicate effectively with Utilization Review departments to facilitate timely and accurate information exchange that impacts billing, authorizations, and denials.

• Assign and oversee staff work queues using billing software; monitor progress and ensure timely execution of assigned tasks.

• Maintain regular communication with facility Business Office Managers to address facility-specific accounts receivable issues and operational requirements.

• Develop, implement, monitor, and assess accounts receivable quality assurance processes to ensure compliance with relevant laws, regulations, payer requirements, and internal policies.

• Recommend, develop, and revise accounts receivable policies and procedures to foster operational consistency and best practices.

• Review and authorize all adjustments and refunds to guarantee accuracy, compliance, and proper documentation.

• Attend, prepare for, and actively engage in weekly accounts receivable review meetings.

• Assist with month-end accounts receivable closing activities, including reconciliation, reporting, and variance resolution.

• Participate in the hiring, training, supervision, and performance evaluation of designated accounts receivable staff.

• Conduct routine audits of collection documentation and notes to evaluate effectiveness, identify training needs, and address performance or corrective actions as necessary.

⛳️ Requirements

• Associate’s degree in business administration, healthcare administration, or a related field from an accredited institution is required.

• 4 years of experience in medical billing and management is required.

• 1 year of experience in behavioral healthcare is required.

🏝️ Benefits

• Comprehensive Benefits: Multiple levels of medical, dental, and vision coverage for both full-time and part-time employees.

• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave, and paid time off.

• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance, and a 401(k) retirement plan with company match.

• Employee Well-being: Programs promoting mental, physical, and financial wellness (including free gym memberships, virtual care appointments, mental health services, and discount programs).

• Professional Development: Continuous learning and career advancement opportunities.