Accounts Receivable Manager

📋 Description

• Oversee that staff accurately execute billing, collections, and accounts receivable follow-up for various facilities across all payer categories.

• Collaborate closely on the strategy for accounts receivable, performance metrics, and revenue cycle projects.

• Uphold the financial integrity of daily operations by continuously monitoring AR performance, productivity metrics, and workflow efficiency.

• Offer operational, professional, and technical support to AR personnel; resolve escalated concerns pertaining to payer responses, account balances, and inquiries from patients or families.

• Act as the administrator for payer portals and website access as necessary to bolster staff efficiency and security.

• Ensure precise capture, posting, reconciliation, and maintenance of all financial transactions, adjustments, and balances in accordance with payer mix and acuity across facilities.

• Communicate effectively with Utilization Review departments to guarantee timely and accurate information exchange affecting billing, authorizations, and denials.

• Assign and manage staff workloads through billing software; track progress and ensure the timely completion of designated tasks.

• Maintain consistent communication with facility Business Office Managers to address specific AR issues and operational requirements.

• Design, implement, monitor, and assess AR quality assurance processes to ensure compliance with relevant laws, regulations, payer requirements, and internal policies.

• Suggest, develop, and revise accounts receivable policies and procedures to promote operational consistency and best practices.

• Review and authorize all adjustments and refunds to confirm accuracy, compliance, and proper documentation.

• Attend, prepare for, and actively engage in weekly accounts receivable review meetings.

• Assist with month-end A/R closing activities, including reconciliation, reporting, and variance resolution.

• Take part in the hiring, training, supervision, and performance assessment of assigned accounts receivable personnel.

• Conduct regular audits of collection documentation and notes to evaluate effectiveness, identify training needs, and address performance or corrective actions as necessary.

⛳️ Requirements

• An associate’s degree in business administration, healthcare administration, or a related field from an accredited institution is required.

• A minimum of 4 years of experience in medical billing and management is required.

• At least 1 year of experience in behavioral healthcare is required.

🏝️ Benefits

• Comprehensive Benefits: Multiple levels of medical, dental, and vision coverage for both full-time and part-time employees.

• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave, and paid time off.

• Financial & Career Growth: Tuition assistance for higher education and certification, loan assistance, and a 401(k) retirement plan with company matching.

• Employee Well-being: Programs for mental, physical, and financial wellness (including free gym memberships, virtual care appointments, mental health services, and discount programs).

• Professional Development: Ongoing learning and career advancement opportunities.